Job Description
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Samskriti Business Solutions Pvt. Ltd. is looking for an experienced
Digital Project & Delivery Manager to lead and
coordinate Creative, SEO, Technology, Content, and Marketing teams.
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The ideal candidate will manage multiple digital projects from
requirement gathering and planning through execution, QA, client
approval, and final delivery.
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The candidate should be comfortable working directly with clients,
translating business requirements into actionable tasks, managing
cross-functional teams, identifying risks, and ensuring projects are
delivered on time and to agreed quality standards.
Key Requirement – End-to-End Digital Project Delivery
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Strong hands-on experience managing digital projects across websites,
SEO, creative, content, analytics, and marketing.
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Ability to manage multiple projects, priorities, timelines,
dependencies, and stakeholders simultaneously.
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Strong client-facing experience with the ability to lead meetings,
present project progress, handle feedback, and manage expectations.
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Ability to identify project risks, blockers, scope changes, and
dependencies early and drive them to resolution.
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Strong understanding of website development, digital marketing,
SEO, creative workflows, analytics, and QA processes.
Key Responsibilities
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Manage and coordinate Creative, SEO, Technology, Content, and
Marketing teams.
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Assign tasks, establish priorities, monitor workloads, and ensure
accountability for deadlines.
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Manage multiple digital projects simultaneously from planning
through delivery.
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Prepare project plans, timelines, milestones, task assignments,
dependencies, and delivery schedules.
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Track project progress and proactively identify risks, delays,
resource constraints, and blockers.
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Coordinate internal reviews, QA, approvals, deployments, and
final client delivery.
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Maintain project trackers, status reports, meeting notes,
action items, and delivery documentation.
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Ensure projects remain aligned with agreed scope, timelines,
budgets, quality standards, and client objectives.
Client Communication & Account Coordination
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Participate in and lead regular client calls, project meetings,
reviews, and status discussions.
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Understand client requirements and translate them into clear,
actionable tasks for internal teams.
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Present project progress, deliverables, recommendations, risks,
timelines, and next steps to clients.
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Handle client questions, feedback, revisions, and change requests
professionally.
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Manage client expectations and maintain strong long-term working
relationships.
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Escalate critical issues with clear context, impact, options,
and recommended solutions.
Creative & Design Coordination
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Coordinate website, social media, advertising, presentation,
branding, and other creative requirements.
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Work closely with graphic designers, UI/UX designers, content
teams, and marketing teams.
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Review creative deliverables for quality, consistency, branding,
campaign objectives, and client requirements.
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Ensure creative work follows approved brand guidelines and
delivery timelines.
SEO & Digital Marketing Coordination
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Coordinate with SEO specialists on technical SEO, on-page SEO,
content, backlinks, analytics, and reporting.
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Understand SEO requirements and their impact on website development,
content, and user experience.
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Review SEO performance reports and communicate key insights,
actions, and recommendations to clients.
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Coordinate SEO recommendations with development, content,
and marketing teams.
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Ensure SEO requirements are considered during website redesigns,
migrations, launches, and major updates.
Technology & Website Management
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Coordinate with developers on website development, maintenance,
integrations, tracking, bug fixes, and technical improvements.
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Understand common web technologies and platforms including
WordPress, Webflow, Wix, HTML/CSS, JavaScript, GA4, and
Google Tag Manager.
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Coordinate website updates, QA, deployments, redirects,
analytics, CRM/marketing integrations, and third-party
integrations.
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Work with developers to troubleshoot technical issues and
communicate solutions clearly to clients.
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Ensure websites and major releases are properly tested before
production deployment.
Process, Quality & Team Management
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Establish and improve workflows across Creative, SEO, Technology,
Content, and Marketing teams.
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Maintain project trackers and ensure tasks, ownership,
dependencies, and decisions are properly documented.
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Implement quality-check processes before client delivery.
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Identify recurring issues and introduce processes to reduce
delays, errors, and rework.
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Conduct regular team reviews, identify bottlenecks, and support
team members in resolving delivery challenges.
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Mentor team members and encourage consistent processes,
accountability, and professional development.
Required Skills
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Strong project, delivery, and team management skills.
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Excellent written, verbal, client-facing, and presentation skills.
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Strong understanding of digital marketing, SEO, websites,
CMS platforms, and creative workflows.
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Strong problem-solving, decision-making, prioritization,
and stakeholder-management skills.
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Ability to manage multiple projects and competing priorities
under deadlines.
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Strong attention to detail and ownership of project outcomes.
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Ability to work effectively with technical and non-technical
stakeholders.
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Ability to translate business requirements into clear project
actions and deliverables.
Technical Knowledge
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WordPress / Webflow / Wix.
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HTML & CSS; basic JavaScript understanding.
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Google Analytics 4 (GA4), Google Tag Manager (GTM), and
Google Search Console.
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Technical SEO and on-page SEO.
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Website migrations, redirects, QA, and deployment processes.
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CRM and marketing integrations.
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Social media and digital advertising workflows.
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Figma / Adobe Creative tools – basic understanding preferred.
Preferred Experience
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5–8+ years of experience in digital marketing, web development,
digital agency, project management, or a related field.
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Experience managing cross-functional teams and multiple
concurrent projects.
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Experience working directly with clients and presenting
project status or recommendations.
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Experience managing website development and digital marketing
projects.
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Agency experience is a strong advantage.
Key Performance Indicators (KPIs)
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On-time project delivery.
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Client satisfaction and retention.
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Team productivity and utilization.
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Quality of deliverables.
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Reduction in project delays, defects, and rework.
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Effective project communication, documentation, and follow-up.
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Successful coordination across Creative, SEO, Technology,
Content, and Marketing teams.
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Achievement of client project objectives.
Ideal Candidate
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We are looking for a hands-on digital professional who combines
strong project management, client communication, team coordination,
and digital knowledge.
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The candidate should not simply track tasks — they should take
ownership of delivery, understand the business and technical
context, identify challenges early, and drive projects to
successful completion with minimal supervision.
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The ideal candidate is confident joining client calls, leading
discussions, coordinating multiple teams, resolving delivery
issues, and maintaining high standards of quality and accountability.
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